Skip to main content

Support

Returns and warranty

We are finalizing return and warranty terms for launch. This page will host the full policy set and claim instructions.

01

Policy publication

Final return and warranty terms are published before hardware ordering opens.

02

Claims and support intake

Support channels route each request through verification and troubleshooting review.

03

Resolution path

Eligible cases move through replacement, return, or additional support guidance.

Clear scope

Coverage conditions are documented in plain, reviewable language.

Responsible handling

Case-by-case support review comes before replacement decisions.

Operational readiness

Policy updates track launch and fulfillment capabilities.