Support
Help center
Clear answers for app access, account settings, billing, troubleshooting, and support pathways.
Need direct help
Contact support
For account, billing, pilot intake, or technical support questions, we will route you to the right team.
Response timing can vary by request type and queue volume.
Browse topics
Support categories
All topics
Getting Started
Set up your VitalSync app access and account basics.
Device and App
App features, sync guidance, and everyday usage tips.
Account and Billing
Plans, billing details, profile settings, and access.
Troubleshooting
Common issues, connectivity checks, and recovery steps.
Returns and Warranty
Return policy, warranty coverage, and replacements.
Community and Programs
Community resources, referrals, and partner programs.